Frequently Asked Questions
Find answers to common questions about 15MinMail and temporary email services
General Questions
What is 15MinMail?
15MinMail is a free temporary email service that provides disposable email addresses without registration. Our service generates random email addresses that automatically expire after 15 minutes, helping you protect your privacy when signing up for online services or testing applications.
How does 15MinMail work?
When you visit our website, we automatically generate a unique temporary email address for you. You can use this address for any purpose that requires an email, such as signing up for newsletters, creating test accounts, or verifying app installations. After 15 minutes of inactivity, the email address and all received messages are automatically deleted.
Is 15MinMail really free?
Yes, 15MinMail is completely free to use with no hidden fees or registration requirements. We believe privacy protection should be accessible to everyone, which is why we offer our service at no cost. We may display advertisements to support our operations, but these do not affect the functionality of our email service.
Do I need to register or provide personal information?
No registration is required to use 15MinMail. We don't ask for any personal information such as your name, phone number, or real email address. Your temporary email address is generated automatically and anonymously. This ensures your privacy is protected from the moment you start using our service.
Privacy & Security
How secure is 15MinMail?
15MinMail maintains a strict no-logs policy and never stores personal information or email content. Our infrastructure is designed with security in mind, and all temporary data is automatically deleted after the 15-minute expiration period. All data transmission is encrypted using industry-standard TLS protocols, and we regularly undergo security audits to ensure our infrastructure remains robust against emerging threats.
Can my temporary emails be intercepted by others?
Each temporary email address is unique and randomly generated. While theoretically possible, the probability of someone guessing your specific email address is extremely low. Additionally, all emails are automatically deleted after 15 minutes, significantly reducing any potential window for unauthorized access. For maximum security, we recommend using our service only for non-sensitive communications.
Do you share my information with third parties?
Absolutely not. We never share, sell, or distribute any information to third parties. Your privacy is our top priority, and we're committed to maintaining the confidentiality of all user interactions. We may use third-party services for infrastructure and analytics, but these providers are contractually obligated to protect your data and are subject to our strict privacy requirements.
Usage & Features
How long do temporary emails last?
Our temporary emails automatically expire after 15 minutes of inactivity. This ensures your privacy while giving you enough time to complete most online activities like account verification or promotional signups. If you receive an email, the timer resets, giving you another 15 minutes from the time of the last received email.
Can I extend the 15-minute expiration time?
Currently, our service is designed with a fixed 15-minute expiration period to maximize privacy protection. However, receiving new emails resets the timer, effectively extending the life of your temporary address. For longer-term needs, we recommend using a dedicated email service with appropriate privacy features.
Can I use temporary emails for important accounts?
We recommend using your primary email for important accounts that require ongoing communication. Temporary emails are best suited for short-term interactions, service testing, and promotional signups where long-term communication isn't necessary. Using a temporary email for critical accounts like banking or healthcare services could result in lost access to important information.
What happens to my emails after they expire?
All temporary email data is automatically and permanently deleted after the 15-minute expiration period. This includes both the email address and any messages received. Our system does not retain backups or archives of temporary email content, ensuring complete privacy protection.
Technical Support
What should I do if I'm not receiving emails?
If you're not receiving emails, try these troubleshooting steps:
- 1. Check if your temporary email has expired (generate a new one)
- 2. Verify the sender's email address is correct
- 3. Check your spam or junk folder in other email clients
- 4. Try using a different temporary email address
- 5. Some services may block temporary email domains
If issues persist, please contact our support team for assistance.
Is 15MinMail compatible with all websites?
While 15MinMail works with most websites and services, some platforms actively block temporary email addresses as part of their anti-spam measures. This is becoming more common with high-value services. If a website doesn't accept your temporary email, you may need to use your primary email address or contact the service provider for alternative verification methods.
Can I access my temporary emails from different devices?
Temporary emails are tied to your current browser session. If you access 15MinMail from a different device or browser, you'll receive a new temporary email address. To maintain access to your temporary inbox, continue using the same browser and device. For important communications that require access from multiple devices, we recommend using a permanent email service.
Still Have Questions?
Can't find the answer you're looking for? Contact our support team for personalized assistance.